District Manager

Are you a driven leader with a passion for delivering exceptional client experiences and cultivating a vibrant work culture? Do you excel in a fast-paced environment and have a knack for developing and motivating top talent? If this sounds like you, Chatters would like to hear from you!

Chatters, the leader in the Canadian Hair and Beauty industry with 118 locations and growing, is searching for a confident District Manager to join our team. This role offers a unique opportunity for a talented, multi-site leader to make a significant impact by overseeing and enhancing the performance of our locations in Calgary.

A Little About the Job:
 

• Client Experience: Your role will be to ensure every client leaves with an unforgettable experience by ensuring your district consistently delivers excellence in client service across all locations.
• Team Leadership: You will attract, develop, and mentor high-performing teams while fostering a positive, inclusive, and growth-oriented work environment.
• Operational Excellence: You’ll drive store performance through strategic planning, executing action plans, and optimizing operational efficiency.
• Sales and Growth: You’ll implement growth strategies to maximize sales, improve overall store performance, and lead innovation and change initiatives.
• Financial Management: You'll analyze profit and loss statements, forecast budgets, and ensure all locations within your district meet financial goals, taking proactive actions to address any shortfalls.
• Communication and Coaching: You will share your knowledge and experience to help others succeed, providing regular feedback, setting clear expectations, and encouraging professional development.
• Professionalism: You’ll represent Chatters with professionalism, effectively communicating at all levels and embodying our Company values. You are disciplined, set expectations and timelines, and troubleshoot to reach team objectives.

• You bring 3-5 years of multi-site leadership experience, ideally in the retail and/or beauty industry. 
• You are a professional, innovative leader capable of directing change management and delivering results.
• You are a hands-on leader who believes in being present and actively involved to inspire your team and drive success.
• You’re willing to travel up to 50% of the time and work flexible hours, including evenings and weekends as required. 
• You are organized and excel at multitasking with strong time management skills. You are able to pivot and be an advocate for change.
• You have a deep understanding of store operations and can execute action plans to drive success.
• You excel in team management, with the ability to attract, coach, develop, and implement a top-performing team that aligns with our brand.
• You are tech-savvy, comfortable navigating computers, and eager to learn new applications and systems.

• Discounted products and services.
• Medical and dental coverage.
• Employer RRSP contributions.
• Insurance discounts.
• Ongoing learning and growth opportunities.
• Paid travel.

If you’re someone who is looking for a fast-paced, fun yet challenging environment where you can make an integral impact on a growing organization, we want to hear from you.

Chatters prioritizes diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  

Want to get to know us a little better? Come check us out: https://www.chatters.ca